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How to Correct MEPCO Bill Errors

Is your bill exceptionally high due to a reading error? Learn the official procedure to get your electricity bill corrected and adjusted.

Checking your Mepco bill online is fast, but what happens when you notice that the printed reading doesn't match your physical meter? It causes immense frustration, but thankfully the process to correct a Mepco bill has been entirely digitized via the ENC portal.

Common Errors Found on Your Bill

  • Incorrect Meter Reading: The most frequent issue. A meter reader manually inputs the wrong figure.
  • Extra / Duplicate Charges: Re-billing arrears that you have already paid the previous month.
  • Incorrect Name: Spelling mistakes on the registered name affecting your new connection application.
  • Load Error: Wrong load capacity registered, affecting your monthly fixed capacity charges.

How to File a Complaint Online

Step 1
Visit Portal

Go to the official MEPCO CCMS website.

Step 2
Select Issue

Choose "Billing Correction" or "Meter Reading Complaint".

Step 3
Upload Evidence

Upload your Mepco bill, CNIC and a photo of your meter dial.

To fix a Mepco bill that you do not agree with you do not have to go to the subdivision office and wait in lines. You can do it online. When you fill out the form for your Mepco bill you will get a text message with a tracking number, for your Mepco bill. You can use this tracking number to see what is happening with your Mepco bill. If you just need to print your corrected bill once it is updated, use our homepage Mepco bill checker using your 14-digit reference number.

📌 Note: Always pay your undisputed regular charges (like standard tariff rates) to avoid late fees or disconnection while waiting for your Mepco bill correction to be processed.

About This Guide

Verified Content
👤
MEPCOBILLONLINE.COM Editorial Team
Consumer Utility Researchers, South Punjab

Our team of consumer utility researchers based in Multan has been monitoring MEPCO billing systems, NEPRA tariff changes and consumer rights since 2020. All information on this site is cross-checked against official MEPCO, PITC and NEPRA sources before publication.

Sources: mepco.com.pk · PITC
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